Rick Mountjoy VP Client Experience Best Sarasota Home Builder

Our VP of Client Experience on “What makes our client experience so special?”

If this is your first time building a home (or even fifth), you want to know that your builder is going to take care of business. Everyone has heard stories of that nightmare general contractor who disappears, builds part of the home wrong, goes way over budget or more often, way over time allotted on the project. This is what happens when you get an under qualified and unprofessional GC and team. These are exactly the types of experiences we have spent our careers protecting you against through processes, technology, professional teams, and efficiencies. One of these developments is Rick Mountjoy’s role – VP of Client Experience – is your single point of contact through the entire project from first phone call to warranty.

Rick has been in the building business for over 20 years and is one of the most likable people you’ll ever meet! Rick is fully dedicated to client comfort and success during the project. He will guide you through the step-by-step process of bringing your vision to life from the initial meeting to move in day! In his free time, he enjoys being out on the boat with his wife and “fishing buddy” Theresa.

 

Rick Mountjoy VP Client Experience Best Sarasota Home Builder

 

We sat down with Rick to dive deeper into what the Nautilus Homes client experience really looks like.

Hear what Rick had to say below!

1.) What drew you to work for Sarasota luxury home builder, Nautilus homes?

Well, I had been made aware that the expectations at Nautilus were very high.  At first, I was intimidated, but the more I thought about that, the more I realized that these are the same expectations I place on myself and of the loved ones around me. It was a challenge I could not shy away from and was drawn to the premium level of work that was expected.

2.) Describe what your role does and how clients can expect to with you process from beginning to end?

My role is to guide our clients through the process and facilitate great communication. It starts with great design. We specialize in aiding the clients in selecting and contracting with the architect and designer that is the best fit for their style and vision. Once we have the plans and specifications, we load all of the documentation into our project management cloud application and I educate the clients on how to use the program. We love to show them how powerful and easy it is to use. Before we start construction, we look for opportunities to surprise the client with little touches like sending special, personalized gifts and our champagne “Ground-Breaking Ceremony”! Once construction begins, I keep the clients informed regarding the progress of the home by the way of our “Weekly Reports”. Beautiful photos and colorful commentary make the process fun and enjoyable. If there are construction questions from any party, I invite the client to walk the home to get clarification and then distribute the information to all parties affected. Lastly, once the home is complete, I maintain communication for all warranty related activities. This way there is never a “handoff” and the clients truly have a single point of contact through the entire process.

Nautlilus Homes Sarasota Luxury Home Building General Contractor

3.) What makes the client experience with Nautilus different from what you’ve experienced in your career in the past?

Much of my career has been in the production home building realm. We attempted to create a first-class client experience when we developed a semi-custom division, but nothing compares to the one on one attention that we can give our Clients in the fully custom home building realm. In my previous position, I managed the people and the process who executed the Client experience, whereas at Nautilus Homes our personal touch on every selection and decision creates not only a friendly atmosphere but a fun and enjoyable one. I am able to bring the efficiencies and processes that I had developed in my previous role into my role with Nautilus, and that has proven to be a winning combination for client satisfaction. 

 

4.) What are some signature Nautilus special touches that clients love?

a. The use of Pinterest, Houzz, and other digital board-based platforms for helping Clients create and refine the vision of what speaks to them in everything from the home as a whole and down to every little selection. Sharing our visual ideas with them, and them sharing theirs, creates a bond and trust.

b. Clients love our commitment to weekly reports, drone footage of the client”s home being built, and even onsite cameras showing every minute of what we do. Embracing honesty and transparency in the home building process makes the clients feel comfortable and allows them to trust and enjoy the process.

Nautilus Homes Top Ten Builders in Sarasota, FL

 

5.) What kind of clients do we work with at Nautilus?

Our goal is to work for Clients who value a stress-free professional experience. We want to work for clients who understand that they are members of the Team. That Team is going to work hard and bring their dream a reality in a new home while making it as easy as possible on them.

Check out one of our recent client projects and testimonials below!

Nautilus Homes Named Grand Aurora Winner at the Southeast Building Conference

The Nautilus Homes team was recently honored by the Southeast Building Conference with two top awards, including the coveted Grand Aurora Award for the highest achievement in design. The event, which took place on August 2 in Orlando, honors the region’s most outstanding builders, planners, architects, developers, designers, interior merchandisers and other housing-related professionals. The Aurora Awards competition drew nearly 400 entries in 60 categories within the 12-state region stretching west to Texas and Louisiana, north to Virginia, and also including the eastern Caribbean.

 

Grand Aurora Award Winner Nautilus Homes Sarasota Florida Home Builder

 

We were honored with Grand Aurora Award for Best Interior Detailing (for a home valued over $2 million) and a Silver Aurora for Best Custom Home (for a home sized 4,000 to 6,000 square feet). We received these awards for “Old Grove,” an antebellum-style estate the company built for a renowned musician on the Manatee River in Ellenton. The clients selected William B. Litchfield as the project architect, a Philip T. Shutze award-winning designer based in Atlanta. The design team was led by William B. Litchfield and Heather Kurtzer of William B. Litchfield Designs while the owners coordinated the impeccable interior decoration.

 

Nautilus Winners Booklet Capture

 

Abbie Forrest III, Nautilus Homes’ VP, says “the project was a labor of love. To create a forever home for a young family to grow up in is extremely satisfying.” He explains that the family purchased “seven gorgeous acres of Spanish moss-draped, Florida riverfront” 15 years ago, and spent a decade envisioning their dream home. “They requested an antebellum-style estate, resembling the neoclassical style characteristic of Drayton Hall, the iconic 18th-century estate in the South Carolina Lowcountry—with the conveniences and bright, open feel of a new build.”

Great Room Traditional

Southern Formal Den

To prepare for construction, the Nautilus Homes’ team visited Drayton Hall. They studied the structure and came away with a deep understanding of the period’s building techniques. That knowledge would ensure the historic integrity of the new residence, which the family christened “Old Grove.”

Old Grove Southern Plantation Sarasota Luxury Home Builder

Old Grove Southern Plantation Sarasota Luxury Home Builder

“Old Grove was designed with a historic, handcrafted touch seldom seen today,” says Forrest, who adds that it’s filled with “playful touches,” including painted striped floors, a swinging diner door in the pantry with a porthole window, a rolling ladder in the laundry room, antique hardware throughout, gas lanterns, brick floors, reclaimed wood, and secret doors. The combined effect is a grand yet unpretentious space full of warm and welcoming details.

Southern Plantation Music Room

“We were thrilled to build this home, and deeply honored when we received these two prestigious Aurora Awards for our work,” says Ryan Perrone, owner and co-founder of Nautilus Homes. “Old Grove truly captures the owners’ personality and character. It will stand as a testament to their family and their passion for the classical arts for generations to come.”

Old Grove Southern Plantation Sarasota Luxury Home Builder

Old Grove Southern Plantation Sarasota Luxury Home Builder

 

“Nautilus is honored to be an integral part of Sarasota’s celebrated architectural legacy, and proud to see it recognized as a top achiever on a national level,” says Perrone.

Old Grove Southern Plantation Sarasota Luxury Home Builder

 

In 2017, we were honored with two Aurora awards as well. The first was a Grand Aurora for our Shifting Shores project for Best Kitchen between $1-$2 million as well as a Silver Aurora for our Venice Beach Cottage for Best Custom Home between 4,000-6,000 sq ft. Staying at the top of our craft is of utmost importance to us, so being nominated and winning again this year was really special to us and signifies the work that the team has put into this very special project.

 

2019 Winner Kitchen Aurora Awards Shifting Shores Nautilus Homes

 

Best Custom Home Sarasota, FL

 

 

 

 

 

 

 

 

Ryan Trembley Wood Art Sarasota Nautilus Homes Drafting Table

Creating Art with Local Talent, Ryan Trembley

As a home building company, impeccable design is not just important for the houses we construct, but also in our everyday lives. We believe that “wellness within our walls” starts with well-thought-out design. We strive to ensure our Nautilus Homes family enjoys coming to the office everyday. We remodeled the space a couple of years ago top to bottom to ensure it was a zen, mindful place for our team, clients, subcontractors and partners in interior design and architecture to enjoy. You can see the photos of our office here!

 

Since then, we have been taking our time creating the right pieces to fill the space. One of these items we have been dreaming about is a custom drafting table for our team to enjoy. After much searching, we discovered local talent in woodworking, Ryan Trembley.

Once we saw the following quote on Ryan’s website, we knew we had to meet him.

“A man who works with his hands is a laborer; a man who works with his hands and his brain is a craftsman; but a man who works with his hands and his brain and his heart is an artist” – Louis Nizer

ryan tremblay sarasota woodwork

Trembley is incredibly passionate and skilled at what he does. You may have seen some of his unique signs around town. He started out with a two story tree house fort and a makeshift woodworking slingshot as a boy and his passion for woodworking grew from there into fraternity coats of arms in college. After some construction management experience, he took on his own house.  Through bartering, blood, sweat, and two hands, he framed his own back porch, and shed, and renovated nearly every square inch of his 1957 home.

 

He was so intrigued by the woodworking craft, and after realizing there was so much many mass produced pieces, he knew it was time to dedicate his time to the creative process of woodworking creating one of a kind pieces of art.

 

The Nautilus team worked with Trembley to create a one-of-a-kind Mid-century Modern drafting table on which the teams could review plans. “We wanted something unique and perfect for the space. Something our team would truly enjoy using in the office. We wanted a table that tilted for easy plan viewing, that had a tray for tools and was glass topped. He seamlessly met each demand and the result is a gorgeous addition to our office!”

 

The pair of Ryans worked together over the course of a couples of months refining plans and getting the details just right. “It’s been great working with Ryan P.,” says Ryan Trembley.  “Knowing someone is going to appreciate the details leads to a better product. It’s a function based design, yet nearly every surface is visible, so form and proportion were also paramount.”

 

We are excited to share the progression below along with the final outcome that you can see in the photos below.

 

Ryan Trembley Wood Art Sarasota Nautilus Homes Drafting Table

 

Ryan Trembley Wood Art Sarasota Nautilus Homes Drafting Table

Ryan Trembley Wood Art Sarasota Nautilus Homes Drafting Table

 

Ryan Trembley Wood Art Sarasota Nautilus Homes Drafting Table

Ryan Trembley Wood Art Sarasota Nautilus Homes Drafting Table

Ryan Trembley Wood Art Sarasota Nautilus Homes Drafting Table

Ryan Trembley Wood Art Sarasota Nautilus Homes Drafting Table

Ryan Trembley Wood Art Sarasota Nautilus Homes Drafting Table

 

Ryan Trembley Wood Art Sarasota Nautilus Homes Drafting Table

 

Ryan Trembley Wood Art Sarasota Nautilus Homes Drafting Table

 

 

 

Nautilus Homes Team Presents Scholarship to Venice High School Student ACE Program

Nautilus Executives Involved in ACE Mentorship Program

The ACE Mentor Program of America, Inc. (ACE) is an national program that mentors high school students and inspires them to pursue careers in design and construction. The mission is to engage, excite and enlighten high school students to pursue careers in architecture, engineering, and construction through mentoring and to support their continued advancement in the industry. More than 9,000 students from 1,000 high schools annually participate in ACE. ACE not only engages sponsors and volunteer mentors to expose students to real-world opportunities, it financially supports each student’s continued success through scholarships and grants.

 

President of Nautilus Homes, Ryan Perrone, and Vice President of Client Experience, Rick Mountjoy are closely involved in the program. They volunteer each week to assist the students in their ACE classes as well as to provide guidance on the final project which is to design, budget for, and present a building or community center. At the end of the year banquet, the teams present to a panel of industry leading judges including home builders, architects, engineers, etc. that choose the winning project.

 

 

Ace mentorship progam logo

 

 

At the banquet, the ACE Sarasota Mentor Program distributed scholarships to the Venice High School‘s Engineering CTE students: Matthew Stutzman, Wyatt Ehrhardt, Andrew Bui, James Wardlaw, and Luwel Fe Abarintos.

For the first time since ACE Sarasota’s inception, a scholarship was given out by the Banquet’s Keynote Speaker, Ryan Perrone. In addition to a scholarship of $2,000.00, Nautilus Homes offered Matthew Stutzman, the winner of the scholarship, a summer internship at the company shadowing and working alongside of the company’s executive and field team.

 

Nautilus Homes Team Presents Scholarship to Venice High School Student ACE Program

During his keynote speech Mr. Perrone emphasized the importance of preparing today’s high school student for the job market with real job experience. Mr. Perrone sited his own experience with at his father, Rich Perrone’s, construction firm, Perrone Construction, as the catalyst for his own business, Nautilus Homes. His father, serving as one of the judges for the evening, watched his son deliver the Keynote address, beaming with pride.

The other scholarships were given out by sponsors Stantec, Sweet Sparkman Architects, and TMPartners, PLLC. Since inception, ACE has awarded over $15 million nationally in scholarships to promising participants.

Best of SRQ Graphic 2019- Best Contractor in Sarasota

Nautilus Homes Honored with Best Contractor and Home Builder of SRQ for 4th Year in a Row

Nautilus Homes was voted as a Gold winner of Sarasota’s “Best Contractor”  and “Best Home Builder” category in SRQ Magazine‘s 2019 “Best of SRQ” April issue. As a second-generation luxury home builder in Sarasota, Nautilus Homes president Ryan Perrone , along with the entire Nautilus team, are honored and appreciative of the votes for Nautilus Homes by so many in the community.

 

Best Home Builder in Sarasota

“We are thrilled that doing what we love resonates so well in our community. Our vision and privilege is to uphold the highest ideals in both architecture and home building to keep Sarasota beautiful. We could not do this without our relationships with our clients and partners in the design and construction community.”

Being voted one of Sarasota’s Best Contractor and  top home builders is a highlight of our year, and it has been for the last 4 years since we were named as finalists for the fist time in 2016.

We noticed many of our colleagues and friends in the community mentioned in the magazine’s “Best of SRQ” rankings. Our friends at Berlin Patten Ebling were voted “Best Legal Firm.” The talented Mark Sultana and April White of DSDG Architects were voter favorites pulling in “Best Architect” and “Best Interior Designer,” respectively. Our congratulations go out to these incredible professionals! Click below to read more about many other amazing local favorites among all that Sarasota has to offer — from best “staycation” to top companies that give back .

 

Best of SRQ Graphic 2019- Best Contractor in Sarasota

The front of a white mid century modern home with a new modern landscape to match

Sarasota School of Architecture Ness House Renovation by Tim Siebert

We had the rare opportunity to make substantial improvements to one of Siesta Key’s original dwellings in The Sanderling Club. This home, coined the Ness Home after the owners that worked with Tim Siebert, a Sarasota school of architecture pioneer, in the early 70’s, is modest in AC sf yet boastful in history and design. It was originally built in 1958 in what was a cutting edge technology of the time “lambolithic”, solid poured concrete, construction technique pioneered by the original builder John Lambie. We removed all of the epoxy floors from inside and replaced them with 4’x4′ Kerlite tiles. These are 1/8″ thick porcelain tiles with a 1/32″ grout joint. The final product is a seamless, perfectly white floor. While we were doing that we replaced all of the baseboard trims with brushed aluminum. This made for a clean look in keeping with the overall design. Tim Siebert has been a driving force in the Sarasota School of Architecture since the early 1950’s.

The real changes were to the outside though. The landscaping had not been updated for years, the pool deck was all cracked apart and there were some major parts of today’s living that needed updating. The addition of a covered full outdoor kitchen, a new hot tub and a landscape/hardscape that is as artistic as the home and client it serves. All of the concrete elements were created using shells that were artfully spread into the concrete while it was setting. There were no second chances! This space will serve as a home to a beautiful and loving family for many years to come.

Here is an article about the history of the home.

The front of a white mid century modern home with a new modern landscape to match

Renovations of a Sarasota Modern Icon, The Ness House

Modern outdoor kitchen with Kalamazoo grill and other appliances

Full outdoor kitchen with all Kalamazoo appliances and custom made concrete countertops

 

Ness House Sarasota Modern Sarasota MOD Weekend

Ness House Sarasota Modern Sarasota MOD Weekend Tim Siebert Ness House Sarasota Modern Sarasota MOD Weekend Tim Siebert Ness House Sarasota Modern Sarasota MOD Weekend Tim Siebert Ness House Sarasota Modern Sarasota MOD Weekend Tim Siebert Ness House Sarasota Modern Sarasota MOD Weekend Tim Siebert Ness House Sarasota Modern Sarasota MOD Weekend Tim Siebert Ness House Sarasota Modern Sarasota MOD Weekend Tim Siebert Ness House Sarasota Modern Sarasota MOD Weekend Tim Siebert  Ness House Sarasota Modern Sarasota MOD Weekend Tim Siebert Ness House Sarasota Modern Sarasota MOD Weekend Tim Siebert Ness House Sarasota Modern Sarasota MOD Weekend Tim Siebert